Stage Customer Success-NEDERLANDSTALIG, Brussels

Job description

IMPORTANT: only dutch speaking

Are you looking for a place where you can learn, grow and expand your skills within a fabulous team?

Are you passionate about Customer Success and Product management?


Job Description

Together with the CEO and the Product Owner, you  will help to onboard users to our BRM software. This includes virtual intakes or workshops where you listen to the customers' commercial strategy. Based on this strategy and the provided action plan, you will configure Qollabi. Once users start using Qollabi it's your job to provide users all the training material and get in touch with them. You will receive a lot of feedback from them which you discuss the product owner.


About us

Qollabi is a fast-growing tech startup operating from Brussels.


We are on the verge of our international breakthrough so if you are an ambitious starter, wanting to be part of the product story and looking for a huge opportunity, this is exactly the right time to join the team.

We are passionate about helping companies to unlock the hidden potential in their indirect sales network.

We do this with our user-friendly Business Relationship Management software (BRM) that integrates smoothly with CRM or other systems such as BI. Using our BRM, (channel) account managers dedicate the right time at the right partner and it becomes very easy to track the status of the collaboration with their partners in order to increase commitment and boost productivity.

Our customers are awesome to sell to and to work with. Bigger and smaller companies like Belfius, Bpost, Allianz, Belisol, Red Hat etc …


Requirements

  • You need to be full of enthusiasm and you need to be eager to learn 
  • You have strong problem solving skills and willingness to roll up your sleeves to get the job done
  • You are a true team player
  • You have a structured way of working and you communicate clearly and regularly
  • You need to be interested in learning new technologies
  • You need to pay attention to details
  • You need to be proactive and acting without being told what to do
  • Minor experience in coding is a plus

Language
You should be fluent in Dutch and English in written as in verbal. German and French is a plus.

 

What do we offer

  • A working environment where you will learn a lot from experts in different fields
  • Working in a young start-up company, which is scaling up rapidly
  • Experiencing a modern leadership in a start-up
  • Targeted training & support
  • Travel allowance
  • An inspiring office space where we value your input. For us interns are a source of creativity.
  • The opportunity to become a full-time employee after a successful internship

We are growing fast so you will be able to learn quick and to benefit from plenty of career opportunities the coming years (locally and internationally).

 

As a team, we work according to our own ¿COMON! Values: Thirst for learning / Customer Centric / Open / Mindful / Opportunity / No judging / Be bold.

Contact details
Sounds like you? Do not hesitate to send us your cover letter and to attach your CV

Curious how it is working at Qollabi? Check us out on Facebook!
 
Mélanie
Mail: melanie@qollabi
Phone: +32 2 734 38 87